Terms of Service

Effective Date: May 18, 2026

These Terms of Service (“Terms”) govern your use of the website and services provided by Instant Vitality LLC DBA I IV Hydration & Wellness.

By accessing this website or scheduling services, you agree to these Terms.

1. Services

I IV Hydration & Wellness provides:

• IV hydration therapy

• Wellness injections

• Vitamin therapy

• Mobile wellness services

• Wellness-related consultations and services

All services are subject to medical eligibility, provider discretion, availability, and applicable laws.

2. No Emergency Services

Our services are not emergency medical services.

If you are experiencing:

• Chest pain

• Difficulty breathing

• Stroke symptoms

• Severe allergic reactions

• Medical emergencies

Call 911 immediately or seek emergency medical care.

3. Medical Eligibility

All treatments are subject to:

• Medical screening

• Intake review

• Provider approval

• Clinical judgment

We reserve the right to refuse service if treatment is deemed unsafe or medically inappropriate.

4. Appointment Policies

Mobile Appointments

Mobile appointment availability may vary by:

• Distance

• Scheduling

• Staffing

• Weather

• Safety considerations

Cancellation Policy

Appointments may be subject to cancellation or rescheduling fees if:

• Cancelled within the restricted notice window

• Client is unavailable

• Required information is not provided

No-show appointments may be charged.

5. Membership Terms

Memberships, credits, discounts, and benefits are subject to change.

Unused credits, rollover terms, discounts, and expiration timelines are governed by the membership agreement active at the time of enrollment.

We reserve the right to:

• Modify pricing

• Adjust membership benefits

• Discontinue programs

• Limit abuse or misuse

Memberships are non-transferable unless otherwise stated.

6. Payments & Refunds

Payment is due at the time of service unless otherwise agreed.

Because services involve reserved clinical time, supplies, and sterile medical products:

• Completed services are generally non-refundable

• Deposits may be non-refundable

• Refund requests are reviewed case-by-case

Chargebacks or fraudulent disputes may result in service refusal.

7. Website Use

You agree not to:

• Use the website unlawfully

• Attempt unauthorized access

• Interfere with site functionality

• Submit false information

• Copy or reproduce website content without permission

We reserve the right to restrict access for misuse.

8. Intellectual Property

All website content including:

• Branding

• Logos

• Text

• Graphics

• Layouts

• Media

• Service descriptions

remain the property of I IV Hydration & Wellness unless otherwise stated.

Unauthorized reproduction is prohibited.

9. Limitation of Liability

To the fullest extent permitted by law, I IV Hydration & Wellness shall not be liable for:

• Indirect damages

• Consequential damages

• Lost profits

• Delays

• Service interruptions

• Reactions or outcomes beyond reasonable clinical control

Clients acknowledge that wellness and IV therapies may carry risks, side effects, or variable outcomes.

Results are not guaranteed.

10. Indemnification

You agree to indemnify and hold harmless I IV Hydration & Wellness and its owners, nurses, contractors, affiliates, and representatives from claims arising out of:

• Your misuse of the website

• False information provided

• Violation of these Terms

• Failure to disclose medical conditions

11. Governing Law

These Terms shall be governed by the laws of the State of Arkansas without regard to conflict of law principles.

Any disputes shall be resolved in the appropriate courts located in Arkansas.

12. Modifications

We may update these Terms at any time without notice.

Continued use of the website or services constitutes acceptance of revised Terms.

13. Contact

I IV Hydration & Wellness

1101 South Walton Boulevard, Suite 5
Bentonville, AR 72712
Phone: (479) 995-2552
Website: www.iivnwa.com